Your Privacy Is Our Responsibility
This document provides a full description of how your personal information is collected, used, and protected on the ak8bd platform.
Introduction & Scope
This Privacy Policy ("Policy") has been prepared by the organization operating the ak8bd platform ("we", "our"). It describes our practices and commitments regarding the personal information of you — the platform user ("you", "your").
By using the ak8bd website, mobile version, or any other digital service, you are considered to have accepted the terms set out in this Policy. If you do not agree with this Policy, please refrain from using the platform.
This Policy may change from time to time. If any significant changes are made, we will notify you through the platform. Continued use of the platform after any changes will be considered acceptance of the new Policy.
What Information We Collect
We collect various types of information to provide ak8bd services properly. This information comes from two main sources: (a) what you provide directly, and (b) what is collected automatically while you use the platform.
2.1 Information You Provide Directly
- Name, date of birth, and identity document details required for age verification
- Mobile number and email address (for communication)
- Mobile number linked to your bKash, Nagad, Rocket, or Upay account
- Deposit and withdrawal transaction details
- Information you share when contacting the customer support team
- Preferences and settings provided during account creation and management
2.2 Automatically Collected Information
- IP address and device identity (device ID, operating system)
- Browser type and version
- Session duration and activity logs on the platform
- Information collected through cookies and similar tracking technologies
- Referral source (where you came from before reaching our site)
- Gaming history and betting activity details
ak8bd is for people aged 21 and above only. During account verification, we collect identity document details to confirm age. We do not knowingly collect information from minors.
Purpose of Using Information
Collected information is used for specific legitimate purposes. ak8bd never uses your information for unnecessary or unauthorized activities.
3.1 Service Delivery and Operations
Your information is used to create and maintain your account, process deposit and withdrawal transactions, provide bonus and promotion benefits, and ensure the overall functioning of the platform.
3.2 Identity Verification and Security
Identity verification is essential to prevent fraud, money laundering, and other illegal activities. We use your information to ensure account security and detect unusual activity.
3.3 Communication and Customer Support
Contact information is used to confirm transactions, respond to customer support queries, notify you of technical issues, and assist with your requests.
3.4 Service Improvement and Analytics
Analytical information is used to improve the user experience, identify platform issues, and develop new features. This analysis is always conducted in an aggregated and anonymous form.
3.5 Legal Compliance
Information is retained as needed to comply with applicable laws and regulations, follow regulatory authority directives, and respond to legal processes.
Sharing Information with Third Parties
ak8bd does not sell your personal information or transfer it commercially to any third party. However, limited sharing of information may be necessary in specific circumstances.
4.1 Payment Service Providers
Relevant transaction information is shared with mobile financial service providers such as bKash, Nagad, Rocket, and Upay to process deposits and withdrawals. This information is used solely for the purpose of completing transactions.
4.2 Technology and Service Partners
Various technology services are used to operate the platform, such as server hosting, cybersecurity, and data analytics. These service providers operate under strict confidentiality agreements and may only use information for specified purposes.
4.3 Legal Authorities
Relevant information may be provided to the appropriate authorities in response to a court order, a lawful request from a law enforcement agency, or any other legal obligation.
4.4 Business Transfers
In the event of a business merger, acquisition, or asset sale, user information may be transferred. In such cases, the new operating entity will be required to maintain standards equivalent to this Privacy Policy.
Cookies & Tracking Technologies
Cookies and similar technologies are used on the ak8bd website to improve your experience and ensure the smooth operation of services.
5.1 Essential Cookies
These cookies are necessary for the basic functions of the website — such as maintaining login sessions, security verification, and saving form data. Without them, the platform does not work properly.
5.2 Functional Cookies
Functional cookies are used to remember your preferences (such as language settings) and to provide a personalized experience.
5.3 Analytics Cookies
Information about how many users visit the site, which pages are most popular, and how users navigate the site is collected to improve services.
5.4 Cookie Controls
You have the right to accept, reject, or delete cookies by changing your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.
Data Security Measures
ak8bd has adopted international-standard technical and procedural measures to protect your information. Our security framework is continuously reviewed and improved.
6.1 Encryption
All data exchanged between your browser and our servers is protected through SSL/TLS encryption. Strong encryption is also applied when storing sensitive data, including payment information.
6.2 Access Controls
Only authorized staff, within the limits necessary to carry out their specific responsibilities, have access to your personal information. All access is logged and reviewed regularly.
6.3 Security Testing
Our platform undergoes regular security audits. When vulnerabilities are identified, corrective measures are taken promptly.
No one can guarantee complete security when transmitting data over the internet. We are committed to providing the highest level of protection, but please also keep your password confidential and notify us immediately if you notice any suspicious activity.
Data Retention Period
We do not retain your personal information longer than necessary. The retention period depends on the type of information and the purpose for which it is used.
- Account information: For as long as the account is active, and for a specified period after closure as required by legal obligations.
- Transaction information: For the period required under financial regulations.
- Customer support records: For a reasonable period after the relevant issue is resolved.
- Technical logs: For a short-term period as needed for security review.
- Cookie data: Depending on the type of cookie — session cookies are deleted when the browser is closed; persistent cookies remain active for a set period.
Once the specified retention period has ended, information is securely deleted or anonymized in a way that makes it impossible to identify the individual.
International Data Transfers
Our technical infrastructure may operate on servers located in various countries. As a result, your information may be transferred to and processed outside of Bangladesh.
Regardless of where information is processed, we ensure that the protection standards described in this Privacy Policy are followed. Data protection agreements are in place with international third-party service providers.
Your Rights
You have several important rights regarding your personal information. You may contact us at any time to exercise these rights.
9.1 Right to Access
You may request to know what information we hold about you. A response will be provided within a reasonable time after identity verification.
9.2 Right to Rectification
If your information is incorrect or incomplete, you may request a correction. Certain information can also be updated directly through account settings.
9.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, if there is a legal obligation or a legitimate business need, it may be necessary to retain the information.
9.4 Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted, particularly if you dispute the accuracy of the information or believe the processing is unlawful.
9.5 Right to Object
You may object to certain types of data processing, including marketing communications or profiling. After you object, that processing will stop unless there is a compelling legitimate reason to continue.
To exercise any of the above rights, email us at [email protected]. Clearly state the subject of your request and provide the information needed for identity verification.
Protection of Minors
ak8bd is for individuals aged 21 and above only. We do not knowingly collect any personal information from minors.
Age verification is in place at the time of account registration. If a parent or legal guardian becomes aware that their child has provided information on our platform, please contact us immediately. We will arrange for that information to be deleted without delay.
Policy Updates
We may update this Privacy Policy from time to time. Changes may be needed to keep pace with technical developments, new regulations, or changes to our services.
A notice will be posted on the platform for significant changes. Continued use of the platform after any changes will be considered acceptance of the new Policy. The latest version will always be available on this page, and the date of the update will be noted at the top of the page.
Contact Us
If you have any questions, concerns, or requests regarding your information in relation to this Privacy Policy, please contact our customer support team. ak8bd provides support in Bengali and English 24 hours a day, 7 days a week.
When sending a privacy request, please include "Privacy Request" in the subject line and provide the details associated with your account so that we can verify your identity.